b2b-telephone-research
Global B2B Telephone Research
DATA COLLECTION

Just ask. We answer.

B2B Global telephone research

Reach decision makers and know more about them, explore what happens in their business, find effective ways to influence their purchasing decisions and their satisfaction. AMR delivers global research capabilities from one central location with access to 50 work stations and multilingual interviewing in more than 35 languages. We employ a variety of advanced research techniques including a large CATI center and web interviewing with a worldwide reach, conducting sophisticated quantitative and qualitative research.
Our wide range of services enables us to conduct Multi country international research for top agencies and top fortune companies helping them with their data collection needs.

Native Speaking Interviewers

We use native speaking interviewers in order to overcome language and cultural barriers. Click to the flag to listen some recordings:

Native Speaking Interviewers
DUTCH
Native Speaking Interviewers
GERMAN
Native Speaking Interviewers
FRENCH
Native Speaking Interviewers
GREEK
Native Speaking Interviewers
BRITISH-ENGLISH
Native Speaking Interviewers
AMERICAN-ENGLISH
Native Speaking Interviewers
HINDI
Native Speaking Interviewers
HUNGARIAN
Native Speaking Interviewers
ITALIAN
Native Speaking Interviewers
JAPANESE
Native Speaking Interviewers
KOREAN
Native Speaking Interviewers
NORWEGIAN
Native Speaking Interviewers
POLISH
Native Speaking Interviewers
ROMANIAN
Native Speaking Interviewers
RUSSIAN
Native Speaking Interviewers
SERBIAN
Native Speaking Interviewers
SPANISH
Native Speaking Interviewers
SWEDISH
Native Speaking Interviewers
TAGALOG
Native Speaking Interviewers
TAIWANESE
Native Speaking Interviewers
THAI
Native Speaking Interviewers
TURKISH
Native Speaking Interviewers
VIETNAMESE
Native Speaking Interviewers
ARABIC
Native Speaking Interviewers
DANISH
Native Speaking Interviewers
PORTUGESE
Native Speaking Interviewers
BRAZILIAN-PORTUGESE
Focus in B2B

Our team has years of experience in the managing of international projects, they have run projects in over 70 countries with native speaking interviewers. We make continuous trainings, language test evaluations, role plays, live monitoring, 20% of call backs and recordings for quality control.
We have expertise in B2B target audiences such as: IT decision makers, C-level executives, small Business owners, journalists, lawyers, creative professionals, software developers, finance specialists, physicians and professionals from the healthcare industry.
The respondents who participate in our surveys are major influencers within their companies, their industries, and the overall economy. Demand for their opinions is high, but getting access to them is difficult; they are hard to find and even harder to interview. They do not join online panels to conduct surveys. And they are not responsive to telephone calls from inexperienced call center interviewers, who they assume are telemarketers. For that reason, we have a different type of call center solutions; one that is 100% specialized in recruiting B2B executives from around the world. We’ve created a different type of experience for both the interviewer and the respondent which results in higher levels of cooperation and success with difficult studies.

Reliable and Trustworthy Partner

We deliver on our promises and go the extra mile to make sure that our clients can rely on the best quality data, achieving deadlines and staying within budget. We set up regular meetings with partners in order to solve issues and improve services.
100% of the fieldwork is handled in- house, therefore our high quality standards cover the whole process. We like to build Strategic Partnerships, with our clients – based on complete confidentiality, and successful achievement.

Global Reach & high quality

We have REAL in-house global reach, because of this we can provide high quality standards, working 24/7, providing recordings on demand and providing continuous training to our interviewers.
Interviewers perform regular oral and written tests in order to assure native and linguistically correct fieldwork. You can benefit from Worldwide data collection in more than 70 countries from a central point improving then the cost efficiency and project management.

Executive interviewer center

From our Headquarters where our executive Interviewing Center is based, we talk to the most challenging, almost-impossible-to-target respondents, ranging from cardiologists in Japan to HNWI in the USA to IT Decision Makers in Singapore.
Recruitment/training:
We select only the best applicants for our interviewer team, each of whom benefits from thorough training as part of a multilevel development and assessment programme.
Selection procedure incorporating practical test, training period with personal coaching, qualitative assessment and tracking of interviewer performance, video trainings to improve interview and conversational skills.
Motivation:
AMR provides couching, feedback and good remuneration to all the interviewers in order to ensure highly motivated staff.
Quality discussions and regular performance appraisals are the best tools to keep a motivated team.

Quality and Control

Benefit from the highest standards in terms of quality, AMR is consistent with the label of “German Quality”, performing call backs, live monitoring, recordings, executive briefings and strong supervision to the fieldwork.
Calls are recorded for quality control, and subject to Data Protection guidelines can be made available.
Project training:
The teams receive training before beginning project work, with the focus on questionnaire training, project-specific background knowledge and information about the target groups.
Only highly trained interviewers are capable of guiding interviewees through the entire interview in a pleasant, confident manner.
Monitoring:
Data analysts, project managers control the data all the time. This ensures: quality and adherence to scheduled field times.

DATA COLLECTION

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